Contact Us: 844-776-1400
Vice President - Technology Innovation and Operations
Leadership | MO-SSM Health Integrated Health Technologies | Saint Louis, MO | Req #: R103248

Primary Responsibilities

  • Provides visionary and transformative objectives for the advancement and usage of technology to enable business and clinical outcomes
  • Focuses on leveraging innovative technologies to transform the clinical business model, products, and services
  • Creates and executes on a technology strategy and roadmap that is agile, robust, efficient, and scalable
  • Works to modernize infrastructure technologies; examples include leveraging cloud, edge computing, automation
  • Advises and influences the organization on technology trends
  • Builds diverse and innovative teams and develops leaders to achieve positive outcomes and success
  • Leads technology operations setting and achieving a high bar for system availability and usability
  • Ensures that internal and external systems are performing as needed by actively monitoring and responding to incidents that might affect system availability
  • Engages in the procurement of technology and manages vendor relationships to bring greater value to the organization
  • Partners with CISO and other IT Executives to ensure information assets are protected and the organization is ready to respond to a disaster or cyber event
  • Serves as a member of the leadership team providing strategic direction on information technology related issues. Works effectively as a team member in a dynamic executive environment in a matrix organization and promotes teamwork within and across the organization by maintaining positive relationships and utilizing effective problem-solving skills.
  • Directs, coordinates and guides strategic and tactical information technology (IT) planning for the organization in partnership with operational leadership to ensure a high degree of alignment with business goals.
  • Develops and leads a high performing IT organization that institutes best practices, processes, disciplines and organization structure and creates an IT strategy to ensure solutions meet current and future business needs.
  • Ensures the effective management of IT services for successful application and hardware support, adherence of service level agreements and successful completion of IT projects.
  • Assumes fiscal responsibility through budgetary planning and implementation.
  • Creates and nurtures excellent and highly credible user relationships with particular emphasis on consistent and exceptional service. Leads the collaboration, integration and development of effective relationships across the organization to accelerate innovation of new models of health care delivery and financing.
  • Oversees human resource management for the assigned area creating a culture of employee engagement. Ensures HR policies are administered consistently across function. Organizes department through appropriate structure and delegation of functions. Identifies succession planning needs within the team.
  • Serves as process owner for all IT project phases, from strategy to hand-off, through completion. Works closely with sub process owners to define and complete the process. Ensures corporate initiatives derived from strategies are assigned a project manager as appropriate and ensures the business case is understood and managed, timelines and other required deliverables are developed and met. Supports and drives corporate initiatives through appropriate governance structures.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

Direct Reporting

  • Enterprise architecture, entire IT environment, including applications, integration, network, data center, etc.
  • Data center, compute, storage, backup and recovery
  • Cloud strategy and technology
  • Network (LAN and WAN)
  • Telephony - strategy and implementation, including mobile
  • End point computing design, configuration, and delivery
  • Strong Analytic skills to support SLA/Operational metrics
  • Supports a Process improvement environment


  • Master's degree


  • Ten years' experience, with five years' in leadership

SSM Health is a nationally recognized Catholic, not-for-profit, integrated delivery system serving the comprehensive health needs of communities in Illinois, Missouri, Oklahoma, and Wisconsin.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Angela Jones
Executive Talent Acquisition

SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law.

Express Your Interest
Angela Jones
Angela Jones
Executive Talent Acquisition
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Contact me to learn more about our outstanding opportunities or to apply for a position.
Angela Jones
Angela Jones
Executive Talent Acquisition

Why SSM Health

At SSM Health, we are driven by a singular Mission: Through our exceptional health care services, we reveal the healing presence of God. It's a higher calling that binds us. Here, we work together, system and providers alike, to heal the body, mind and spirit of our patients. We are united by a shared commitment to serve through faith, humanity, compassionate care and exceptional medicine.

Employment Benefits

  • Health, dental and vision insurance
  • Malpractice insurance
  • Paid time off
  • Retirement savings plan
  • CME stipends and time
  • Adoption reimbursement
  • And more!
Why SSM Health

Diversity, Equity and Inclusion

At SSM Health, diversity, equity and inclusion are integral parts of who we are and a reflection of our Mission and values. We believe that workplace diversity is essential to our success. We seek to foster awareness and appreciation of diversity among our patients, employees, physicians, providers, customers and communities.

We are proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Awards & Recognition

SSM Health continues to expand our heritage of healing. We strive to be system-driven by our Mission and a pursuit of continuous improvement. Through this commitment, we’ve established ourselves as a leading integrated health care system in the Midwest — recognized by prestigious regional and national accrediting bodies with awards for performance excellence, quality, technology, safety and patient experience.

Quality of Life

Missouri - Eastern

From the famed Gateway Arch in St. Louis to Kansas City, Missouri is one of the most livable states in the country. The metropolitan area features a large variety of neighborhoods and communities. With an affordable housing market, trendy neighborhoods, and the booming economic landscape this one of the most attractive areas for professionals. Smaller cities like Jefferson City, our capital, and Columbia, home of the University of Missouri, offer vibrant communities buzzing with activity, yet free of the hustle and bustle of larger metropolitan areas.


“This past year has further demonstrated the important and influential role that health care systems can and should play in shaping local communities and society at large,” Joe Hodges, Regional President, SSM Health in Oklahoma. “SSM Health is proud to join this pledge and will continue taking bold steps to ensure better health for all – particularly those who are economically, physically and socially marginalized.”

Collectively, SSM Health and the other Catholic health organizations that have signed the pledge employ nearly a half million people across 46 states and the District of Columbia, and care for almost four million patients annually.

Recognizing that racism is an affront to the core values of Catholic social teaching, CHA members joined in solidarity to promote the common good and seek justice by being actively anti-racist and accountable in effecting positive change in the communities we serve.

Four focus areas

Act for COVID-19 equity: Members commit to ensuring that testing for COVID-19 is available and accessible in minority communities and that new treatments are distributed and used equitably as they become available. Members will also work for prioritization of vaccinations for those individuals and families at higher risk — elder populations and communities of color, including Native American communities.

Enact change across our own health systems: Members are examining how their organizations recruit, hire, promote and retain employees; how they conduct business operations, including visible diversity and inclusivity at the decision, leadership and governance levels; and how they incentivize and hold our leaders accountable.

Advocate for improved health outcomes for minority communities and populations: Members agree to promote and improve the delivery of culturally competent care and oppose policies that exacerbate or perpetuate economic and social inequities, including such issues as education, housing and criminal justice reform.

Strengthen trust with minority communities: Members will continue to foster, strengthen and sustain authentic relationships based on mutually agreed goals to better understand the unique needs of their communities.

Kaiser and other Catholic health care leaders who have signed the pledge recognize that collectively they are in a unique position to bring about overdue change to policies and practices that have allowed systemic racism and health disparities to continue in the United States.

To hold itself and its members accountable, CHA intends to provide updates on the commitment progress annually.