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Wisconsin Regional Vice President of Ambulatory Care
Leadership | WI-SSM Health West Beltline | Madison, WI | Req #: R95069

About the Opportunity

SSM Health, a nationally renowned Catholic health care system serving the upper Midwest is seeking an exceptional individual to serve as its Regional Vice President of Ambulatory Care in Wisconsin. As an integrated and clinically driven organization, the Regional Vice President of Ambulatory Care is responsible for the operational performance of clinical areas within the organization. The ideal candidate will develop and implement both short- and long-term operational goals and plans while ensuring alignment with broader regional and system priorities. This leader will effectively translate initiatives into timely action plans with measurable performance using industry best practices and standard KPIs to lead, direct, and drive operational excellence and standard work across the region. This servant leader will have a spirit of continuous improvement implementing feedback loop mechanisms designed to refine and optimize processes to promote high customer satisfaction levels all the while optimizing population health outcomes.

Reporting Relationships

Reports to: Regional President, Wisconsin

Interrelationships: Regional Chief Clinical Officer & System Vice President of Medical Group Operations

Primary Responsibilities and Duties

  • Serves as a senior member of leadership for Regional Medical Group Operations, providing strategic direction on operational issues. Works effectively as a team member in a dynamic and matrixed executive environment while promoting team engagement and collaboration across the organization. Maintains positive relationships while demonstrating effective problem-solving skills.
  • Coordinates regional initiatives and oversees coordination of ambulatory operations with acute care operations for initiatives spanning both care settings.
  • Partners with Regional Chief Clinical Officer on the integration and delivery of value across the care continuum, including regional initiatives to deliver on SSM Health's value proposition, regional alignment with value-based care activities and change management.
  • Partners with Regional Chief Clinical Officer to oversee and advance regional Population Health performance, including Risk Pool Performance, Pay for Performance Contracts, and Integrated Delivery Network integrity.
  • Regularly displays and encourages ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities.
  • Leads employees and providers to meet goals and performance metrics related to quality, patient satisfaction, provider and staff satisfaction, growth, and financial performance. Engages leadership and subject matter experts in the development and implementation of system initiatives. Creates an environment in which effective communication and responsiveness to customer needs are priorities.
  • Oversees human resource management for the assigned area creating a culture of employee engagement. Mentors leaders in career growth and participates in succession planning efforts. Promotes team building and collaboration. Motivates, encourages, and empowers staff to achieve personal, organizational and team goals.
  • Oversees the development and implementation of governance and leadership structures in collaboration with senior executives. Develops and implements policies and procedures that address hospital and service line functions. Ensures compliance with confidentiality policies and procedures. Assumes fiscal responsibility through budgetary planning and implementation.
  • Implements actions necessary to ensure compliance with all corporate, legal, and regulatory compliance issues, implementation of corporate strategies, compensation policies and any actions necessary to achieve corporate objectives. Ensures successful implementation and performance of new products, programs, network initiatives and goals.
  • Collaborates with regional support functions of nursing, finance, planning, quality, and human resources to achieve successful regional outcomes.
  • Works in a constant state of alertness and safe manner. Develops and ensures compliance with confidentiality practices. Maintains knowledge and achieves compliance with federal, state, and local regulatory/accreditation requirements, licensure, record procedures, and internal controls.
  • Reviews pending legislation on local, state, and national levels for impact on health care; and when appropriate, enlists support to influence effective legislation.
  • Partners across the organization to support smooth transition of care for patients across care settings to ensure optimal setting of care to address patient needs. Creates and leads organizational models of care that drives effective communication, enhances operational efficiency, and establishes meaningful partnerships driving coordinated care.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

Required Leadership Competencies

  • Drives vision and purpose
  • Thinks strategically
  • Communicates effectively
  • Instills trust
  • Ensures accountability
  • Encourages innovation
  • Works collaboratively
  • Attracts and develops top talent
  • Drives engagement
  • Is patient- and key-customer focused
  • Acts courageously
  • Deals well with ambiguity

Mission and Values

The Regional Vice President of Ambulatory Care will exercise SSM Health's Values in Action and Universal Service Expectations to demonstrate and impart the Mission, philosophy, values, and vision of the organization in daily activities, operational functions, processes, and the environment.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Angela Jones
Executive Talent Acquisition
Angela.Jones1@ssmhealth.com

SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law.



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Angela Jones
Angela Jones
Executive Talent Acquisition
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Angela Jones
Angela Jones
Executive Talent Acquisition
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Why SSM Health

At SSM Health, we are driven by a singular Mission: Through our exceptional health care services, we reveal the healing presence of God. It's a higher calling that binds us. Here, we work together, system and providers alike, to heal the body, mind and spirit of our patients. We are united by a shared commitment to serve through faith, humanity, compassionate care and exceptional medicine.

Employment Benefits

  • Health, dental and vision insurance
  • Malpractice insurance
  • Paid time off
  • Retirement savings plan
  • CME stipends and time
  • Adoption reimbursement
  • And more!
Why SSM Health
Diversity

Diversity, Equity and Inclusion

At SSM Health, diversity, equity and inclusion are integral parts of who we are and a reflection of our Mission and values. We believe that workplace diversity is essential to our success. We seek to foster awareness and appreciation of diversity among our patients, employees, physicians, providers, customers and communities.

We are proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Awards & Recognition

SSM Health continues to expand our heritage of healing. We strive to be system-driven by our Mission and a pursuit of continuous improvement. Through this commitment, we’ve established ourselves as a leading integrated health care system in the Midwest — recognized by prestigious regional and national accrediting bodies with awards for performance excellence, quality, technology, safety and patient experience.

Quality of Life

Wisconsin

SSM Health and SSM Health Dean Clinic have care centers in cities and communities throughout beautiful and progressive Wisconsin. Enjoy a quality of life that comes with a location known for its idyllic lakes, wooded acres and rolling farmlands. Wisconsin is a state that has long set a standard for good government and citizenship. Whether you’re planning to make a home amidst the backdrop of the high-tech businesses and acclaimed academic institutions in the progressive small city of Madison or within the rolling hills and fresh waters that lead people to the Wisconsin Dells every summer, you’ll find a friendly, affordable and peaceful quality of life that makes Wisconsin among the best states to live in the country.

Wisconsin

“This past year has further demonstrated the important and influential role that health care systems can and should play in shaping local communities and society at large,” Joe Hodges, Regional President, SSM Health in Oklahoma. “SSM Health is proud to join this pledge and will continue taking bold steps to ensure better health for all – particularly those who are economically, physically and socially marginalized.”

Collectively, SSM Health and the other Catholic health organizations that have signed the pledge employ nearly a half million people across 46 states and the District of Columbia, and care for almost four million patients annually.

Recognizing that racism is an affront to the core values of Catholic social teaching, CHA members joined in solidarity to promote the common good and seek justice by being actively anti-racist and accountable in effecting positive change in the communities we serve.

Four focus areas

Act for COVID-19 equity: Members commit to ensuring that testing for COVID-19 is available and accessible in minority communities and that new treatments are distributed and used equitably as they become available. Members will also work for prioritization of vaccinations for those individuals and families at higher risk — elder populations and communities of color, including Native American communities.

Enact change across our own health systems: Members are examining how their organizations recruit, hire, promote and retain employees; how they conduct business operations, including visible diversity and inclusivity at the decision, leadership and governance levels; and how they incentivize and hold our leaders accountable.

Advocate for improved health outcomes for minority communities and populations: Members agree to promote and improve the delivery of culturally competent care and oppose policies that exacerbate or perpetuate economic and social inequities, including such issues as education, housing and criminal justice reform.

Strengthen trust with minority communities: Members will continue to foster, strengthen and sustain authentic relationships based on mutually agreed goals to better understand the unique needs of their communities.

Kaiser and other Catholic health care leaders who have signed the pledge recognize that collectively they are in a unique position to bring about overdue change to policies and practices that have allowed systemic racism and health disparities to continue in the United States.

To hold itself and its members accountable, CHA intends to provide updates on the commitment progress annually.