PRIMARY RESPONSIBILITIES

• Serves as a member of the leadership team providing strategic direction. Works effectively as a team member in a dynamic executive environment in a matrix organization, and promotes teamwork within and across the organization by maintaining positive relationships and utilizing effective problem solving skills.
• Oversees human resource management for the assigned area creating a culture of employee engagement. Ensures HR policies are administered consistently across function. Organizes department through appropriate structure and delegation of functions. Identifies succession planning needs within the team.
• Promotes team building and collaboration. Motivates, encourages and empowers staff to achieve personal, organizational and team goals. Recognizes accomplishment. Encourages and provides opportunity for staff input and feedback regarding improvement opportunities.
• Operationalizes business plans for assigned area. Translates initiatives into action plans at the departmental level with appropriate performance measures. Assumes fiscal responsibility through budgetary planning and implementation. Ensures financial goals are achieved for the assigned operating units. Establishes and monitors process improvement initiatives to achieve value based outcome metrics.
• Identifies key internal and external customers and determines their principal requirements. Implements mechanisms and feedback processes to determine customer satisfaction levels. Creates an environment in which effective communication and responsiveness to customer needs are priorities. Provides timely resolution and response to customer complaints, concerns and suggestions.
• Maintains knowledge of trends and practices which impact health care in order to develop future plans and strategies. Regularly informs and updates staff on organizational and industry issues.
• Identifies risks to patient safety in order to reduce the potential for medical or health care errors. Promotes staff participation in processes to improve patient safety. Develops key performance measures and evaluates performance data to identify and improve processes.
• Maintains knowledge of administrative and safety policies and procedures and develops appropriate departmental policies. Ensures staff compliance and required record keeping. Maintains knowledge of federal, state and local regulatory and accreditation requirements which affect the assigned area and develops and implements processes to achieve and maintain compliance.
• Plans for information needs and develops processes to ensure data capture and transmissions are accurate and timely. Analyzes information in information systems reports to ensure effective decision making.
• Regularly displays and encourages ethical behavior in the areas of business ethics, legal compliance, confidentiality, conflicts of interest, vendor relationships and the reporting of questionable activities.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• Master's degree

EXPERIENCE

• Ten years' experience, with five years' in leadership

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

SSM Health is a nationally recognized Catholic, not-for-profit, integrated delivery system serving the comprehensive health needs of communities in Illinois, Missouri, Oklahoma, and Wisconsin.

To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact:

Jon Dirksen
Executive Talent Acquisition
jon.dirksen@ssmhealth.com

SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law.