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Nurse Practitioner Team Leader - Urgent Care
Urgent Care | SSM Health Medical Group - 1475 Kisker Road | St. Charles, MO | Req #: 19504077

Role Purpose:

The Team Leader has the primary responsibility of achieving high employee engagement to create a distinctive patient experience and assure the provision of quality and safe services through team members within the assigned department. The team leader assures that employees are performing their work consistent with organizational expectations and policies and procedures.

  • Enrolling eligible patients in a program that provides them with a follow up appointments with primary care physicians before discharge from the emergency department.
  • Directly assisting patients with scheduling appropriate follow up visits prior to their discharge from the emergency department. Scheduling process may include significant contact with providers, as well as the patient and hospital department.
  • Working with patients to achieve realization of importance of seeking follow up care and being engaged in their own care journey.
  • Recording basic data regarding each patient interaction ( e.g. whether the patient was able to schedule an appropriate follow up visit)


Minimum Qualifications:

  • Bachelor's Degree in Nursing required
  • Registered nurse within the state of Missouri
  • Nurse Practitioner License
  • 3 to 5 years of experience
  • 1 to 3 years of supervision experience
Department Specific:
  • Demonstrates the philosophy of the sponsoring religious congregations, through SSM Health Care values, and tenets of integrated health care while giving leadership and innovation of the health care ministry.
  • Supports continuous quality improvement by utilizing techniques and processes to solve problems and (re) design procedures.
  • The employee strives for improvements in patient satisfaction and outcomes.
  • Takes ownership/responsibilities to develop solutions, find answers and overcome obstacles to achieve desired results.
  • The employee utilizes his/her resources responsibly.
  • The employee looks for ways to save time and money without compromising quality

Physical Requirements:

Employees in this position are, or can be, required to possess the following physical capabilities:

  • Lifting, carrying, pushing and or pulling
  • Standing or walking
  • Running occasionally to respond to emergencies

SSM Health St. Joseph Hospital - St. Charles -

SSM Health St. Joseph Hospital - St. Charles is a 433-bed hospital offering highly-specialized care for critically ill patients. The hospital excels in many areas, including open-heart surgery, cardiac catheterizations, trauma and emergency services, sleep medicine, obstetrics, surgical services, oncology, vascular surgery, orthopedics and gastroenterology.

Benefits Statement:

Our robust employee benefits package includes health benefits, life and accidental death and dismemberment insurance, long-term disability coverage, health and dependent care reimbursement accounts, paid time off, tuition reimbursement, adoption reimbursement, an employee assistance program, retirement plan options and more.

Note: not all benefits apply to all openings.

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Why SSM Health

At SSM Health, we are driven by a singular Mission: Through our exceptional health care services, we reveal the healing presence of God. It's a higher calling that binds us. Here, we work together, system and providers alike, to heal the body, mind and spirit of our patients. We are united by a shared commitment to serve through faith, humanity, compassionate care and exceptional medicine.

Employment Benefits

  • Health, dental and vision insurance
  • Malpractice insurance
  • Paid time off
  • Retirement savings plan
  • CME stipends and time
  • Adoption reimbursement
  • And more!

Diversity, Inclusion
and Equality

At SSM Health, diversity, inclusion and equality are integral parts of who we are and a reflection of our Mission and values. We believe that workplace diversity is essential to our success. We seek to foster awareness and appreciation of diversity among our patients, employees, physicians, providers, customers and communities.

We are proud to be an Equal Opportunity and Affirmative Action Employer. Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Quality of Life

Missouri - Eastern

From the famed Gateway Arch in St. Louis to Kansas City, Missouri is one of the most livable states in the country. The metropolitan area features a large variety of neighborhoods and communities. With an affordable housing market, trendy neighborhoods, and the booming economic landscape this one of the most attractive areas for professionals. Smaller cities like Jefferson City, our capital, and Columbia, home of the University of Missouri, offer vibrant communities buzzing with activity, yet free of the hustle and bustle of larger metropolitan areas.