Chief Medical Officer, Post-Acute Care
SSM Health - a nationally recognized Catholic, not-for-profit integrated health system serving Illinois, Missouri, Oklahoma, and Wisconsin - is seeking a Chief Medical Officer in St. Louis.
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Executive and Professional Talent Acquisition
Chief Medical Officer, Post-acute Care (system clinical programs)
Job Profile Summary
The Chief Medical Officer, Post-Acute Care, works in a dyad partnership with the VP of Post-Acute Care and is a key member of the Post-Acute Care leadership team. Works with Post-Acute and SSM Senior Leadership to outline quality, safety, and value-based care initiatives across SSM. Develops metrics and performance goals to achieve improved patient value. In addition, defines and designs system-wide care standards, clinical guidelines and protocols within post-acute care. Identifies areas of unexplained variation, helps develop performance improvement initiatives to decrease this variation, and ensures adoption of evidence-based practices, where appropriate.
This role helps lead the strategic development and growth of home-based programs and services to improve efficiency, quality, and patient experience in support of acute care transitions and population health initiatives. The ideal candidate will have experience in post-acute care operations within an Integrated Delivery Network (IDN), managed care organization, or an organization which provides post-acute services to large healthcare organizations.
SSM's post-acute continuum of care includes home health, hospice, SNF-owned facilities, acute and outpatient rehabilitation, home infusion, and home medical equipment across several states.
Works collaboratively with other physician and administrative Clinical Program dyads to prioritize initiatives which increase patient value (affordability, access, quality, and experience) and improve the management of a population. Is a member of the system clinical operations leadership team and coordinates closely with system and regional clinical leaders.
Sets post-acute and cross continuum quality/patient safety/value metrics in collaboration with System clinical leadership, ensuring alignment with System quality/patient safety/value metrics. Ensures alignment of these goals with the Key Performance Indicators (KPIs) of SSM Health and cascades goals throughout the system using SSM Health Continuous Improvement Operating Model.
Works collaboratively with Administrative and other Medical Director Leaders to set the strategic vision, goals, and objectives for post-acute care and ensures alignment with SSM Health strategy. Participates with Clinical Program Medical Director physician leaders and System Clinical Operations Leadership in setting the Clinical Program goals and objectives.
Identifies opportunities for operational efficiency and coordinated care across specialties and geography in association with other Regional Clinical Program and Administrative Leaders with appropriate implementation of processes to improve patient outcomes and experience.
Helps develop and implement a strategy for acute care transitions to decrease readmissions and improve patient experience/outcomes,
Ensures support is provided to Specific Clinical Programs, as indicated, to ensure implementation of appropriate care standards across the care continuum with safe and efficient care transitions
Participates in the assessment and implementation of external business opportunities and partnerships based on the priorities of SSM System and post-acute care strategies. Examples might include management partnerships, senior living/services expansion (assisted living, memory care), Hospital-at-Home, etc.
Develops integration of other system initiatives, e.g. antimicrobial stewardship that improve the outcome for patients who utilize post-acute care services.
Works with appropriate leaders including Mission to develop a comprehensive palliative medicine program which addresses acute care, supportive care clinics (e.g. oncology), home palliative care, and hospice.
Provides leadership and oversite for all physician and APP support for post-acute services, including home health, hospice, palliative care, and skilled nursing facilities.
Works with other leaders to develop plans for expanded senior services, including strategy and implementation of priorities for providing high quality care to seniors, consistent with the SSM Senior Services strategic plans.
Provides expertise, knowledge, and assistance in matters related to clinical staff safety, quality, risk management, and utilization review activities.
Responsible for driving, supporting and modeling a service-oriented culture focused on employee engagement, quality, patient safety, and service.
Performs other duties as assigned.
Medical Doctorate or Doctor of Osteopathy Degree required with Board Certification. Must be eligible for or hold a current and unrestricted State license to practice medicine.
Five years' experience in clinical practice with three years of progressive leadership responsibilities or positions. Prior physician leadership experience would include, for example, a Medical Director or CMO for a large multi-specialty group practice, physician practice management organization, hospital/hospital system, or health plan.
Proven track record leading physician groups, including group facilitation, leadership development, team-building, performance management, and driving cultural change. Experience working with physicians to strategize and develop measurable improvements in the quality of clinical care, affordability, and patient satisfaction. Proven experience implementing a continuous improvement culture with establishment, achieving, and sustaining appropriate process and outcome measures for key initiatives.
Experience navigating a highly-matrixed organizational structure with skill and efficiency
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At SSM Health, we are driven by a singular Mission: Through our exceptional health care services, we reveal the healing presence of God. It's a higher calling that binds us. Here, we work together, system and providers alike, to heal the body, mind and spirit of our patients. We are united by a shared commitment to serve through faith, humanity, compassionate care and exceptional medicine.
At SSM Health, diversity, equity and inclusion are integral parts of who we are and a reflection of our Mission and values. We believe that workplace diversity is essential to our success. We seek to foster awareness and appreciation of diversity among our patients, employees, physicians, providers, customers and communities.
We are proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by law.
SSM Health continues to expand our heritage of healing. We strive to be system-driven by our Mission and a pursuit of continuous improvement. Through this commitment, we’ve established ourselves as a leading integrated health care system in the Midwest — recognized by prestigious regional and national accrediting bodies with awards for performance excellence, quality, technology, safety and patient experience.
Missouri - Eastern
From the famed Gateway Arch in St. Louis to Kansas City, Missouri is one of the most livable states in the country. The metropolitan area features a large variety of neighborhoods and communities. With an affordable housing market, trendy neighborhoods, and the booming economic landscape this one of the most attractive areas for professionals. Smaller cities like Jefferson City, our capital, and Columbia, home of the University of Missouri, offer vibrant communities buzzing with activity, yet free of the hustle and bustle of larger metropolitan areas.
SSM Health has announced that it is joining with the Catholic Health Association of the United States (CHA) in a new initiative to confront racism by achieving health equity. SSM Health joins 22 of the nation’s largest Catholic health care systems committed to confronting systemic racism by prioritizing equity in response to COVID-19; enacting change across their own health care systems by examining and changing hiring, promotion and retention practices to ensure diversity and inclusion; forming stronger partnerships with communities of color to improve health outcomes; and leveraging their united and powerful voice to advocate for policy changes that address the root causes of racism and social injustice.
“This past year has further demonstrated the important and influential role that health care systems can and should play in shaping local communities and society at large,” Joe Hodges, Regional President, SSM Health in Oklahoma. “SSM Health is proud to join this pledge and will continue taking bold steps to ensure better health for all – particularly those who are economically, physically and socially marginalized.”
Collectively, SSM Health and the other Catholic health organizations that have signed the pledge employ nearly a half million people across 46 states and the District of Columbia, and care for almost four million patients annually.
Recognizing that racism is an affront to the core values of Catholic social teaching, CHA members joined in solidarity to promote the common good and seek justice by being actively anti-racist and accountable in effecting positive change in the communities we serve.
Four focus areas
Act for COVID-19 equity: Members commit to ensuring that testing for COVID-19 is available and accessible in minority communities and that new treatments are distributed and used equitably as they become available. Members will also work for prioritization of vaccinations for those individuals and families at higher risk — elder populations and communities of color, including Native American communities.
Enact change across our own health systems: Members are examining how their organizations recruit, hire, promote and retain employees; how they conduct business operations, including visible diversity and inclusivity at the decision, leadership and governance levels; and how they incentivize and hold our leaders accountable.
Advocate for improved health outcomes for minority communities and populations: Members agree to promote and improve the delivery of culturally competent care and oppose policies that exacerbate or perpetuate economic and social inequities, including such issues as education, housing and criminal justice reform.
Strengthen trust with minority communities: Members will continue to foster, strengthen and sustain authentic relationships based on mutually agreed goals to better understand the unique needs of their communities.
Kaiser and other Catholic health care leaders who have signed the pledge recognize that collectively they are in a unique position to bring about overdue change to policies and practices that have allowed systemic racism and health disparities to continue in the United States.
To hold itself and its members accountable, CHA intends to provide updates on the commitment progress annually.